Phoenix Tools now offer free delivery on orders to UK addresses, regardless of value (offshore and highland postcodes may have additional surcharges , we will notify you via email or by phone if you fall into this category).
Power tools are shipped via parcel force 24 as a next day delivery. all other orders will be shipped using myhermes 3-5 day service.
you can upgred your order to next day for an extra charge, please contact us for a price.
Obviously there is no such thing as 'free' postage - thus a delivery charge has been built into every product's price.
In most cases, orders received prior to 11am, will be shipped same day. In some instances, where stock is held at our suppliers, shipping may take an extra couple of days.
Some bulky/multi-parcel orders may incur a delivery surcharge, such as pallet delivery. Please call us for a quotation of any extra costs, if any.
If a surcharge is required we will contact you after you have placed your order via phone or email.
All customers should expect to receive their orders within 3-5 days maximum. If your goods have not been received after 4 days, please email firstname.lastname@example.org
* Due to charges levied by our delivery agents, the following postal codes may have additional surcharges..AB, BT, FK, G83, GY, HS, IM, IV, JE, KA ,KW ,PA, PH ,ZE
Deliveries lead times will also be extended by an additional day.